Job Description

Summary: This position is responsible for dispatching and ensuring all transport request are met in a timely manner.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• High school diploma or general education degree (GED) preferred.
• Emergency medical technician training and certification preferred.
• Experience in emergency medical services strongly preferred.
• Experience in data entry and general operating knowledge of Microsoft Office preferred.
• Experience in communications leadership and public relations preferred.
• Must exemplify the highest performance standards initiative excellent communication skills and positive professional attitude and appearance.

Language Skills :

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence. 
• Ability to speak effectively to customers and employees.

Reasoning Ability :

• Ability to solve practical problems and deal with a variety of concrete variables in high-pressure situations.

Essential Duties and Responsibilities:

• Ensuring that all transport requests are picked up in a timely manner.
• Ensuring all crews are accounted for at all times.
• Ensuring that callers are notified of any delays in transports.
• Problem solving.
• Dispatching of transport requests and relaying appropriate information to field crews.
• Perform all duties of the customer service representative.

Equal Opportunity Employer

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