Job Description

Ultimate Staffing is actively seeking an experienced Benefit Service Center Representative to join their client's exceptional team. This role is a fantastic opportunity for someone who is passionate about providing top-notch customer service and enjoys working in a fast-paced environment.

• Assist clients with benefit-related inquiries, ensuring accurate and timely responses.
• Maintain a comprehensive understanding of benefit programs to effectively communicate details to clients.
• Process benefit enrollments, changes, and terminations with accuracy and efficiency.
• Collaborate with team members to resolve complex benefit issues.
• Update and maintain client records in the system, ensuring data integrity.
• Provide feedback and suggestions to improve service delivery and client satisfaction.

• Previous experience in a customer service or benefits administration role is preferred.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite, particularly Word and Excel.
• Detail-oriented with a focus on accuracy and data integrity.

8:00 AM - 5:00 PM, Monday - Friday

• Competitive salary ranging from $28 to $32 per hour.
• Comprehensive benefits package including health, dental, and vision insurance.
• Opportunities for professional development and career advancement.
• Supportive and collaborative work environment.

The Benefit Service Center Representative will play a key role in ensuring client satisfaction by providing excellent service and support in benefit-related matters. This position requires a proactive individual who is committed to delivering high-quality results.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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