This Business Analyst (BA) position will initially be fully dedicated to the Data & Retention Program. In this role, the BA is responsible for managing system requirements throughout the lifecycle of a technology project. This includes identifying and managing scope, documenting the detailed requirements that support the scope and building out the technology system/enhancement. The analyst should act as a liaison between the business and the technology teams to ensure all business needs are met
Essential Job Functions:
• Elicit and manage a technology project’s business scope – needs and features
• Effectively coordinate and run working sessions with representatives across the various organizations in the bank (Business, Legal, Technology, etc.)
• Translate business requirements into technical requirements and convey with appropriate level of detail to the technical team.
• Clearly document and manage detailed requirements for the technology system
• Support Quality Assurance Services (QAS) activities to ensure system requirements are tested accurately and comprehensively
• Act as Systems Matter Expert (SME) or source of knowledge for supported systems
• Participate in the design process to ensure it supports business requirements and an optimized user experience.
• Understand security, risk management, and IT process principles and escalate to appropriate team(s) as needed.
• Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.
Required Skills:
• Analytical Skills; critical thinking, creative thinking, and problem solving.
• Visio/Miro, Word, Excel and PowerPoint
• Work within a customer oriented, positive team environment
• Demonstrate strong interpersonal, verbal, and written communication skills with technical and non-technical staff
• Provide support on single projects and initiatives within scope, budget and timeline
• Organization and communication skills
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