Job Description

About the job

Job Location: San Francisco Bay Area

The Clinical Specialist supports the commercial team. This role is part of the sales team and is working together with the Patient Experience Team and with the Medical Affairs team to support customers and patients. The position works in conformance with Company Quality System requirements and Company Standard Operating Procedures to ensure that procedures and patient management are conducted safely and according to IFU.

There are 2 distinct FCS levels. CS and Sr. CS based on years of experience.

• Assists clinicians in performing procedures, programming and patient follow up. Provides procedural and technical support of clinical activities and clinical expertise.
• Serves as a technical conduit between customers and company.
• Educational support of customer clinical staff and patients.

Education:

• Bachelor’s degree in Nursing, Bio-Medical Engineering, related field or equivalent healthcare experience.

Experience Requirements:

• Minimum 2 years medical device clinical specialist experience
• Minimum 2 years supporting implantable medical devices or equivalent Operating Room experience
• Medical device industry experience
• Sr. CS- minimum 5 years experience clinical medical device including intra-operative support
• Fluent in English
• Proficiency with all Microsoft Programs
• Familiarity with Operating Room procedures
• Strong project management capabilities
• Ability to work independently and on cross-functional teams

Featured benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Paid maternity leave
• Tuition assistance
• Disability insurance

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