Job Description

We are seeking a detail-oriented and customer-service-driven Collections Specialist to join our collaborative team. This full-time position is an excellent opportunity for someone with experience in collections and timekeeping support. The ideal candidate will thrive in a fast-paced, team-oriented environment and enjoy interacting with clients and accounts payable teams to ensure timely and accurate payment collections.

Pay is $22- $24/HR depending on experience.

Key Responsibilities:

• Perform collection activities related to outstanding client invoices, primarily within hospital systems.

• Collaborate closely with the billing and timekeeping teams to ensure alignment and accuracy in invoicing and collections.

• Communicate professionally and effectively with clients, especially hospital accounts payable departments.

• Track and resolve discrepancies related to hours worked by placed nurses.

• Maintain accurate and up-to-date records of all collection efforts in the system.

• Escalate unresolved issues as needed and recommend potential solutions.

• Support continuous improvement of collection processes and client relationships.

Qualifications:

• 2+ years of experience in collections or a related field.

• Familiarity with hospital or healthcare systems is a strong plus.

• Strong customer service skills with a professional and courteous communication style.

• Proficient in Microsoft Office (especially Excel) and collection or billing software.

• Ability to work independently and collaboratively in a team setting.

• Excellent organizational and time management skills.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Job Tags

Full time, Local area,

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