B&B COMMUNICATIONS GROUP, INC is a telecommunications company based in Cornelius, North Carolina. We are dedicated to providing top-notch telecommunications services to our clients.

This is a full-time on-site role for a Customer Service Representative at our location in Westfield, MA. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction on a day-to-day basis.

• Customer Service Representatives, Customer Support, and Customer Experience skills
• Ability to create and maintain customer satisfaction
• Excellent customer service skills
• Strong communication and interpersonal skills
• Problem-solving abilities
• Experience in telecommunications industry is a plus
• High school diploma or equivalent