Job Description

The Customer Champion will serve as the primary contact for Taylor Farms California FSQA and QA/Customer relations. This entry-level role supports daily operations at our cut vegetable facility, including process improvements, employee training, quality monitoring and reporting, data analysis, new product and equipment launches, and other tasks essential for safe and consistent business operations. The position provides exposure to all areas of plant operations, from receiving to shipping. Candidates should be patient and motivated to develop leadership skills for future growth within the company. Seasonal travel between Salinas, CA and Yuma, AZ required.

Responsibilities will include, but not limited to:

• Investigate complaints, prepare corrective action reports, and respond promptly to the customer.
• May involve direct contact with restaurant locations.
• Responsible for audit preparedness, audit execution and corrective action follow ups.
• Coordinate and calibrate facility personnel. Will be responsible for collecting and sending samples for cuttings.
• Provide timely communication regarding any supply or quality concerns and collaborate on strategies to ensure continuous plant operations.
• Multi-task between day-to-day responsibilities and longer-term projects.
• Do what needs to be done to get the job done safely and with quality top of mind.

Qualifications:

• No prior work experience but must possess a strong interest in pursuing a career within the produce industry.
• Proficient in basic computer operations.
• English proficiency required; Spanish is beneficial but not mandatory.
• Bachelor’s degree or equivalent qualification.

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