Director of Food & Beverage Job at Spartanburg Marriott, Spartanburg, SC

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  • Spartanburg Marriott
  • Spartanburg, SC

Job Description



The objectives of the Director of Food & Beverage are to achieve marketing, sales, profitability and quality service goals for the Food & Beverage Department by developing and executing marketing strategies. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively.

Duties include:

  • Responsible for motivating and managing a team of front and back of the house food and beverage management.
  • Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
  • Participate in total hotel management as a member of the Hotel Executive Committee
  • Implement and maintain F&B sales/marketing programs
  • Direct and oversee development of employees
  • Hire, train, empower, coach and counsel, performance and salary reviews
  • Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
  • Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
  • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
  • Implement procedures to increase guest and associate satisfaction
  • Exercise quality control for both food and beverage
  • Maintaining standards of service and ensure their implementation
  • Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards
  • Maintain communications with Corporate Staff
  • Coach and counsel employees to reflect brand service standards and procedures

Responsibilities

  • 6 years or more of progressive hotel Food and Beverage experience
  • Service oriented style with professional presentations skills
  • At least 3 years’ experience in a senior role in a food and beverage environment
  • Proven leadership skills
  • Hotel/Hospitality degree an asset
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Clear concise written and verbal communication skills in English
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal and administrative skills
  • Experience implementing new F&B concepts

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