Job Description

The Enterprise Applications Manager leads the Enterprise Business Applications team and ensures the stability, governance, and optimization of the organization’s ERP ecosystem. This role supports the expansion of a multi-entity healthcare system and oversees daily operations, integrations, system performance, and cross-department alignment.

Key Responsibilities:

Team Leadership

• Manage analysts across HR, Payroll, Finance, Supply Chain, WFM, and technical development.
• Assign work, track progress, evaluate performance, and support professional growth.
• Maintain strong ticket management, documentation, and workflow governance.

ERP Administration

• Oversee CloudSuite MT or similar ERP modules (FSM, HR, WFM, Payroll, Supply Chain).
• Lead upgrades, releases, testing cycles, and environment management.
• Monitor issues, triage escalations, and ensure timely resolution.

Governance & Alignment

• Co-lead ERP governance processes, ensuring proper intake and prioritization.
• Maintain system and application roadmaps with operational stakeholders.

Vendor & Project Management

• Manage relationships with ERP partners and third-party vendors.
• Support SOWs, renewals, change orders, budget planning, and related projects.
• Assist with enterprise growth initiatives and regional expansion.

Security & Compliance

• Partner with cybersecurity on identity governance, access controls, and risk mitigation.
• Ensure compliance across HR, Payroll, Finance, and related system functions.

Integrations & Technical Oversight

• Oversee developers and ensure stability of IPA workflows, interfaces, and data pipelines.
• Support cross-functional integrations (e.g., WFM to Payroll to Finance).

Required Qualifications

• 5–7+ years in ERP or enterprise applications.
• Experience with Infor CloudSuite or similar ERP (Workday, Oracle, SAP).
• Demonstrated team leadership and staff development.
• Strong understanding of HR, Payroll, Finance, and Supply Chain workflows.
• Experience managing vendors and system-related projects.
• Healthcare system experience.

Preferred Qualifications

• Experience in multi-entity healthcare environments.
• Familiarity with IPA, ION, and Infor OS.
• Understanding of revenue cycle, clinical systems, and ERP–EHR integration.
• Experience establishing governance processes.
• Strong communication and interpersonal skills.

Role Impact

• Ensures operational stability across critical financial and HR systems.
• Reduces organizational risk and supports systemwide growth.
• Enables leadership to focus on strategy, modernization, and enterprise initiatives.
• Strengthens team structure, development, and long-term retention.

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