Job Description

About Retell

Retell is building the new standard for automating call center communications, including sales, support, customer engagement, and retention calls.

Backed by Altman Capital, Y Combinator, and top investors, we've raised a $4.7M seed round and hit $8M ARR in 12 months.

Check us out on the Top Lean AI Native Companies Leaderboard at leanaileaderboard.com .

Why This Company

Twenty years ago, every business found itself needing a website, the new gateway to the world. Platforms like WordPress and Squarespace rose to become the standard for getting businesses online.

Today, we’re at the start of a new shift. Every business that relies on phone interactions can now have an AI voice agent of their dreams. A tireless and empathetic receptionist, salesperson, debt collector, or appointment reminder that works 24/7. Operational bottlenecks vanish overnight. Doubling your business no longer means doubling your team. Customer experience no longer suffers. (Ever tried calling an East Coast bank after 3 p.m. PT?) But companies aren't ready. Platforms don't exist.

At Retell, we're building the new standard for building AI voice agents. A seamless UI, a comprehensive toolkit, effortless integrations, and a thriving builder community, we're creating everything businesses need to deliver exceptional phone interactions on every single call.

This shift is happening, so why not be part of the team that defines it?

Video Walk Through About The Product

Why This Role

This is an open-ended position for experienced founders who have been through the startup journey before. If you understand startup culture, have faced the challenges and hardships firsthand, yet still love the process, this role is for you. You’re adaptable, capable of wearing multiple hats, and have expertise in both the technical and business sides of startups. If this resonates with you, let's discuss the details on a call!

Position: TBD

Job type: Full-time 70hr/week (50 hr/week onsite with flexible hours + 20 hr/week work from home)

Salary: $150K - $310K

Equity: 0.2% - 1.0%

Bonus: $15k - $100k

Location: San Carlos, CA, US

US visas: Sponsors Visa & Greencard

Benefits: 100% medical, dental, vision insurance coverage. Unlimited breakfast, lunch, dinner, and snacks. Gym, daily commute fee reimbursement. Internet, phone bill covered.

Who You Are

• True 0→1 Generalist – You’ve helped build startups from scratch and thrive in the earliest stages. You can wear multiple hats and jump in wherever needed—product, ops, tech, or growth.
• Builder With Grit – You’re energized by ambitious goals, long hours, and the thrill of figuring things out. You juggle priorities with calm and get things over the finish line.
• Founder-Minded – You move fast, take full ownership, and care deeply about impact. You think strategically but love to execute.
• Adaptable & Quick to Learn – Fast-paced environments are your sweet spot. You embrace ambiguity, learn fast, and chase down new challenges.
• Clear Communicator – You speak up, align quickly, and aren’t afraid to make hard calls. You collaborate across teams and know how to get buy-in.

Our Compensation Philosophy

• Our Strongest Offer, Upfront
• We give you our best offer from the start. No need to negotiate or match other companies offer — instead, we offer three clear compensation options, each with a different balance of cash and equity. You pick what fits you best.
• Designed for Talent Density
• We’re building with the top 1%, not the average. That’s why our compensation is set far above market — to attract people who raise the bar for everyone around them.
• Scale Through Code, Not Headcount
• We aim for >$1M in revenue per employee. That means smaller teams, fewer layers, and higher ownership per person — both in terms of scope and equity.
• Performance > Background
• We don’t anchor to other companies, past salaries, or industry ranges. Your offer is based entirely on your performance in our interview process. That’s it.
• Experience Doesn’t Dictate Pay
• Your offer is based solely on how well you perform in the interview process. We don’t factor in past salaries, titles, or number of years worked. You can earn our highest tier with zero years of experience — if you prove you’re ready for it.

Interview Process

• Conversations With Co-Founders – You'll go through several focused conversations with Retell's co-founders. We go deep on product thinking, technical ability, and cultural alignment.
• We move quickly, keep things respectful and transparent, and treat every candidate like a potential future teammate.

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