Job Description

Facilities Warehouse Security Supervisor

Job Overview: The Security Supervisor is responsible for ensuring a safe and secure working environment for their assigned shift. Acts as the onsite security lead, using professional judgement and independent decision-making to oversee all security operations during the shift. Core responsibilities include supervising in-house and third-party security, all matters related to physical security, asset protection, emergency and law enforcement response, de-escalation of stressful situations, and taking a concierge security approach for all departments operating within the fulfillment center.

Essential Responsibilities:

• Assist in the development and implementation of loss prevention procedures.
• Act as front-line security to effectively monitor and protect company assets.
• Utilize CCTV to monitor activity and investigate losses
• Conduct periodic rounds of entire property including all departments, work areas, and parking lots.
• Identify and make recommendations for minimizing physical hazards and unsafe work practices in partnership with Safety Manager.
• Complete monthly audits including but not limited to Hose locks, electronic device allowance and screening.
• Develop and maintain a working relationship with local law enforcement authorities.
• Control inhouse security staff responsibilities, assist in trainings and overall development.
• Enhance and support a working relationship with all departments in the fulfillment center.
• Capacity to remain calm in hostile or uncomfortable circumstances.
• Direct liaison with third party security guards for daily operations including, but not limited to, coordinating resources for open doors, escorts, responding to medical emergencies, and addressing any other activities requiring security assistance

Additional Responsibilities:

• Occasionally weekends or nights
• As directed by the manager

Specific Knowledge, Skills, and Abilities:

• Strong knowledge of security protocols and surveillance systems.
• Strong observational skills and attention to detail.
• Preserve a high level of confidentiality.
• Must be able to follow safety standards.
• Demonstrate excellent verbal and written communication abilities.
• Capability to evaluate circumstances and make timely decisions based on company apprehension guidelines.
• Provide training on security policies and procedures.
• Able to work independently or collaboratively as part of a team.
• Proficient with Microsoft Office Suite or related software.

Education, Experience and Licenses:

• Minimum 6 years of direct experience; with 3 years in a supervisory role
• High school diploma or equivalent

Physical Environment/Occupational Risks

• Warehouse and Office Environment
• Must be able to lift 50 pounds at a time

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