Job Summary
We are seeking a dedicated and professional Bilingual Front Desk Associate to join our medical clinic client. You will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment.
Duties
- Greet patients professionally both in person and on the phone
- Obtain, verify and scan documents into patient’s electronic medical records; make any corrections and updates as needed
- Ensure verification of insurance benefits and/or authorization is obtained from the patient
- Prepare and process the required consent forms and obtains the necessary signatures upon patient arrival
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Maintain front desk operations including answering multi-line phone systems with professionalism and courtesy.
Compensation:
$40,000 to $45,000 per year
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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