Job Description

We are seeking a highly accomplished Hotel General Manager to lead and live on property at a distinctive hospitality asset. This role requires a hands-on, revenue-focused leader with a strong background in sales, marketing, and demand generation, combined with exceptional operational discipline and guest experience expertise.

The ideal candidate is a builder, someone who thrives in owner-facing environments, understands how to grow revenue across all channels, and can personally drive sales strategy while developing high-performing teams.

Key Responsibilities

Revenue & Sales Leadership

• Own and execute the overall revenue strategy, including rooms, and ancillary revenue streams
• Personally lead and mentor the sales function, with deep involvement in long term guest stays.
• Local market relationships and community partnerships
• Rate strategy, yield management, and channel optimization
• Collaborate with ownership to identify new revenue opportunities and asset enhancement strategies
• Analyze market trends, competitor performance, and demand patterns to maximize profitability

Operations & Guest Experience

• Provide on-property leadership, ensuring a consistently elevated guest experience across all touchpoints
• Establish and maintain exceptional service standards while driving efficiency and cost control
• Oversee all departments with a focus on accountability, communication, and results
• Act as the visible ambassador of the property to guests, partners, and the local community

Leadership & Culture

• Build, inspire, and retain a high-performance leadership team
• Foster a culture of ownership, urgency, and guest-centric thinking
• Lead by example through presence, professionalism, and decisive action
• Ensure compliance with all brand, legal, and safety standards

Owner & Asset Stewardship

• Serve as the primary liaison with ownership
• Prepare and manage budgets, forecasts, and performance reporting
• Balance short-term revenue gains with long-term asset value and brand positioning

Qualifications & Experience

• Proven experience as a Hotel General Manager for 3+ years.
• Demonstrated success in driving revenue growth, not just maintaining operations
• Strong sales background with the ability to actively participate in deal-making and relationship building
• Experience living on property or willingness to do so
• Financial acumen with a strong understanding of P&L management
• Exceptional communication, leadership, and interpersonal skills

Personal Attributes

• Entrepreneurial mindset with an owner’s mentality
• Highly visible, energetic, and service-oriented
• Comfortable being both strategic and hands-on
• Discreet, professional, and trusted with confidential information

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