Title: IT Support Specialist
Location: Arvada, CO and overseeing any offices within a 5 hour radius (this is a fully onsite position)
12 month contract to perm/direct hire
2 Round Interview Process
Pay Rate: 30-40/hr (Exact compensation may vary based on several factors, including skills, experience, and education)
Qualifications:
Position Summary:
You are responsible for overseeing the maintenance and reliability of company networks and computer systems. You will be responsible for supporting all IT needs within the Arvada office as well as any needs that come through the ticketing system. This will range from troubleshooting desktops, laptops, conference room devices, network, printers. They also will be going through an office move soon (You need to have experience setting up a new office).
Duties and Responsibilities:
• Perform basic functions and basic administration duties within the Azure cloud environment.
• Contribute to the deployment and management of company-owned end-user equipment (laptops, desktops).
• Contribute to the deployment and management of company network devices (switches, routers, Wi-Fi access points.
• Troubleshoot, identify, isolate, and report root cause analysis of technical issues.
• Contribute to the migration of Windows 10/11 systems from isolated Active Directory environments to the company’s managed Azure Active Directory (Microsoft Entra ID).
• Provide exceptional customer support for and during the migration of end-user computer systems into the company’s environment, as well as for any issues reported post migration.
• Develop and maintain technical processes and procedures as needed.
• Report project status as required for all recurring and non-recurring efforts through clear and effective communication.
• Test new configuration changes that impact end-users to ensure compatibility and minimize impact.
• Support local branch environment(s) as needed, working to fix and eliminate recurring issues, standardize equipment, and create documentation describing the branch environment and all edge cases.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law
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