Job Description

Trends International is the leading publisher and manufacturer of licensed posters, wall art, and other products that celebrate pop culture, entertainment, and lifestyle. As the parent company of both AllPosters.com and Art.com, we bring creativity and culture into homes, offices, and spaces around the world.

Position Overview:

The Key Account Manager plays a vital role in building and maintaining strong relationships with key customers. This role focuses on supporting long-term account growth, executing strategic sales plans, and meeting revenue goals. It requires a mix of relationship management, business development, and day-to-day follow-through to ensure major accounts are supported and successful.

What You'll Do:

• Develop new business opportunities and build strong partnerships with customers.
• Execute sales strategy and programs according to fiscal plan and budget in order to achieve assigned sales goals.
• Prepare weekly activity sales reports maintaining focus, achieving goals, and providing feedback/information and recommendations necessary to prompt appropriate business changes.
• Collaborate with internal departments to research customer problems and questions. Responsible for ensuring engaged and satisfied customers.
• Develop effective selling presentations of new and existing accounts.
• Communication skills, with ability to interact with all levels of customer management.
• Demonstrate thorough knowledge of Trends products and services in order to maximize business opportunities.
• Maintain current customer files and pertinent database information on all accounts.
• Manage required reports on a timely basis as they relate to products, sales, expenses, trade shows, etc.
• Assists management in the research and development of new products and processes suitable for accounts.
• Performs as a support function in the areas of product, promotional, sales, performance reports, industry information, and marketing plan execution.
• Must be able to travel – 25%.
• Perform all related duties as required.

What you'll bring to the table:

• Ability to work independently and be self-driven, with continual attention to business retention and expansion.
• Ability to rely on experience and judgment to plan and accomplish goals.
• Ability to successfully work to reach company goals in an environment in which a wide degree of creativity and latitude is required of this position.
• Works well under pressure and makes deadlines.
• Work effectively in a collaborative environment and is able to direct and work in harmony with a diverse group of highly motivated and capable individuals.
• Experience with Tableau and similar sales reporting tools is a plus
• Proficient Microsoft Office products including Word, Excel, PowerPoint, Outlook, and Teams.

Education and Experience:

• Bachelor’s degree preferred.
• Three to five years sales experience, preferably in the value channel or in business development.
• Experience in budgeting and project management.
• Experience selling Direct Import programs.
• Demonstrated ability to achieve sales targets.
• Experience selling licensed goods is a plus.

Trends International, LLC complies with the Americans with Disabilities Act (ADA) and the ADA Amendments Act (ADAAA). Per the ADA, Trends International, LLC will make reasonable accommodation for known physical or mental disabilities of a qualified and disabled applicant or employee. Trends International, LLC may decline to accommodate the request should it cause an undue hardship on the operations of the company. It is the responsibility of the employee or applicant to request accommodation. The individual should identify what accommodation they believe is needed to successfully perform the functions of the job above. Employees may be asked to provide medical evidence to support the need for the requested accommodation. Please contact the People & Culture department with any questions or requests for accommodation.

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