Job Description

Our firm is seeking a highly skilled  Operations Manager to oversee office administration, staff management, and workflow efficiency. This is a leadership role designed for a positive, proactive, solution-oriented professional who thrives in a dynamic environment. The ideal candidate will take ownership of firm operations, ensuring that systems run smoothly, deadlines are met, and our team has the support and resources needed to succeed.  This position is ideal for a forward-thinking professional who enjoys refining systems, driving efficiency, and ensuring a law firm operates at peak performance . The right candidate will not only identify areas for improvement but also develop and implement solutions that enhance productivity across the firm.

Key Responsibilities

• Leadership & Staff Oversight : Directly supervise administrative and support staff, ensuring workflows are efficient and that firm policies and procedures are consistently followed. Conduct regular staff check-ins and proactively identify areas for improvement. Promote a congenial and supportive work environment.
• Process & Workflow Management : Maintain and refine firm workflows, ensuring systems align with operational needs. Proactively propose and implement solutions to increase efficiency. Experience with workflow diagramming (Lucidchart, Visio, or similar) is a plus.
• Technology & Innovation : Oversee firm technology platforms, assist with onboarding staff on new systems, and explore innovative tools to improve firm operations.
• Project & Task Management : Maintain an active project list and utilize the firm’s electronic task-management system to track ongoing initiatives. Provide bi-weekly updates to the managing partner and report to the full partnership as needed, using sound judgment to determine when real-time updates are warranted.
• Client Success & Deadline Management : Ensure that deadlines are met, office systems are followed, and firm protocols are consistently honored by actively monitoring workflows, addressing bottlenecks, and supporting staff in meeting expectations.
• Problem-Solving & Firm-Wide Improvements : Serve as the firm’s  Head Problem Solver by proactively identifying challenges, presenting well-reasoned solutions, and collaborating with leadership and staff to brainstorm and develop proposals for optimizing firm performance.

Skills & Experience

• Law Firm Experience Required : Strong preference for candidates with prior law firm experience, even if they have not previously held a management role.
• Leadership & Team Management : Experience overseeing staff, managing workflows, and maintaining accountability within an office setting. Performance review experience is a plus.
• Technology & Software : Strong proficiency in Microsoft Office, including Excel and Outlook. Experience with legal practice management software and document creation software is a plus.
• Training & Adaptability : Must be able to adapt to changing situations and priorities while maintaining a good attitude. Must possess a willingness to learn about and implement new technologies, be able to guide staff through transitions, and keep abreast of industry trends.
• Strong Communication & Judgment : Must be a clear, proactive communicator—keeping leadership informed of challenges and solutions without waiting to be asked.

Work Structure & Expectations

• Full-Time, In-Office Role with standard hours (8:30 a.m. – 4:30 p.m.), with flexibility for non-standard work hours during major projects.
• Reports to the Managing Partner while maintaining accountability to all partners.
• Bi-Weekly Partner Meetings to provide structured updates on firm operations, with additional communication as needed.

Compensation & Benefits

• $75,000–$95,000 DOE, with bonus potential.
• Health, dental, and vision coverage, 401(k) with employer match, paid vacation and holidays, and professional development opportunities, including paid college courses and training.

We are a small, highly collaborative firm that values professionalism, excellence, and a strong team culture. We take pride in our work and our ability to effectively support clients through complex legal matters in a caring and compassionate manner. The ideal candidate enjoys working with all kinds of people, is comfortable interacting with both clients and co-workers, and will thrive in a dynamic, solutions-oriented environment.

Pay: $75,000.00 - $95,000.00 per year

Relocation expenses negotiable

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Occasional weekends for large or time-sensitive projects

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