Job Description

Ever since 1971, when several Navy doctors allied with the local community to open IBCC, our mission has been to provide high-quality medical care for all members of our community, regardless of ability to pay.

From flu-shots to family planning to care for chronic diseases, we treat the whole person on a long-term basis. Our team considers your overall health, preferences and experiences as we create a treatment plan that is right for you. Our doctors enjoy getting to know patients and their families and appreciate the support that comes from having lab, nutrition and behavioral specialists on-site. More importantly, our friendly Spanish speaking staff know their primary task is to make you feel comfortable and understood in every step of your healthcare journey.

JOB DESCRIPTION

Position: LVN Staff Nurse

Department: Medical

Reports to: Director of Clinical Services

GENERAL PURPOSE:

The LVN Staff Nurse provides essential medical support services to ensure the smooth flow of patients through the medical clinic, with a focus on high-quality care and operational efficiency. This role includes oversight of patient care and staff management to support clinic operations.

MAIN RESPONSIBILITIES & DUTIES:

Patient Care

1. Oversee patient care, including managing patient flow and adherence to clinical protocols.
2. Assist patients by responding to calls and electronic inquiries.
3. Escort patients to exam rooms promptly to maintain patient flow.
4. Obtain and document vital signs, height, and weight in the Electronic Health Record (EHR).
5. Collect and process laboratory specimens according to protocols.

Provider Assistance

1. Support healthcare providers by performing diagnostic tests as per protocol or provider requests.
2. Administer immunizations and medications, following approved guidelines.
3. Manage pharmacy communications, including E-refills and clinical messages.
4. Interpret and document PPD skin test results in the EHR.

Operational Duties

1. Perform quality control tests on laboratory equipment as required.
2. Prepare and stock exam rooms, including supplies for mass vaccinations and drive-thru clinics.
3. Manage and resolve conflicts effectively while maintaining professionalism.

Staff Management

1. Create and evaluate staff schedules to ensure adequate coverage and efficient clinic operations.
2. Assign tasks and responsibilities to Medical Assistants (MAs) to optimize workflow and patient care.
3. Provide training and onboarding for new hires to support clinic standards and protocols.

Quality and Growth

1. Participate in Continuous Quality Improvement (CQI) initiatives and Quality Care activities.
2. Attend staff meetings and required in-service trainings to support professional development.
3. Ensure flexibility to work at other clinic sites as needed.
4. Perform additional duties as assigned by the supervisor.

Qualities & Characteristics

• Foster professional relationships with coworkers, patients, and the community.
• Demonstrate honesty, ethics, and a positive attitude in all interactions.
• Maintain enthusiasm for the work and the mission of the organization.
• Show respect and courtesy to all individuals served by the clinic.

Professional Knowledge, Skills & Abilities

1. Required:

• Valid California LVN License.
• Current CPR certification.
• Proficiency in handling confidential patient health information.
• Effective time management and teamwork skills.

1. Preferred:

• Familiarity with primary care outpatient clinic procedures.
• One year of experience in an FQHC setting.
• Knowledge of Patient-Centered Medical Home (PCMH) standards and protocols.

Communication Skills

• Maintain neat and legible handwriting.
• Interact courteously and calmly with patients.
• Communicate effectively in both verbal and written forms.

Working Conditions & Physical Requirements

• Lift up to 40 pounds and push up to 100 pounds (on wheels).
• Stand and move on feet for most of the day.
• Hear and communicate clearly in person and over the phone.
• Perform tasks requiring manual dexterity and visual accuracy.
• Reach, bend, stoop, squat, kneel, twist, and turn as needed.
• Exposure to Aerosol Transmitted Diseases (ATD) and Bloodborne Pathogens (BBP).

Requirements

Working Conditions & Physical Requirements

Lift up to 40 pounds and push up to 100 pounds (on wheels).

Stand and move on feet for most of the day.

Hear and communicate clearly in person and over the phone.

Perform tasks requiring manual dexterity and visual accuracy.

Reach, bend, stoop, squat, kneel, twist, and turn as needed.

Exposure to Aerosol Transmitted Diseases (ATD) and Bloodborne Pathogens (BBP).

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