Job Description

Bridge Back to Life is a licensed OASAS Center providing Outpatient Addiction and Counseling Services in the Metropolitan New York area since 1988. Our treatment philosophy focuses on recovery from alcohol, drug, or mood-altering substance dependence and offers support for families and significant others. Our professional team incorporates Evidence-Based Practices and FDA-approved medications when clinically appropriate to provide comprehensive care.

Role Description

We are currently seeking an experienced, Full-Time, on-site Office Manager for our Staten Island clinic in Staten Island, NY. Candidate must have experience working in a medical office, supervisory experience, ability to multitask, data entry and basic computer knowledge.

Key Responsibilities:

Operational Management

• Oversee the daily operations of the clinics, ensuring smooth workflow and optimal patient care
• Manage staff schedules, ensuring adequate coverage
• Manage inventory, ensuring efficient utilization of resources
• Implement and enforce clinic policies and procedures to keep clinics safe and organized
• Prepare daily, weekly, and monthly reports.
• Act as a liaison between staff, patients and executive management to facilitate communication.

Patient Experience

• Support a patient-focused environment by ensuring excellent customer service
• Ensure clinics are clean, organized

Staff Development

• Foster an encouraging, constructive, and collaborative work environment that enhances patient care and ensures employee fulfillment
• Resolve conflicts and manage support staff performance
• Report performance evaluations regularly and provide constructive feedback to team members
• Ensure staff training is current.

Regulatory Compliance

• Ensure Bridge Back to Life Centers is compliant with any applicable laws and regulations, including HIPAA and other requirements i.e Fire Drills

Requirements:

· Proven experience in office management within a healthcare setting

· Strong knowledge of awards software or similar EMR programs.

· Excellent organizational and multitasking abilities.

· Effective communication skills

· Ability to work under pressure, prioritize tasks, and meet deadlines.

· Understanding of medical administrative processes and procedures.

· Excellent knowledge of Microsoft Office required.

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday

Work Location: In person

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