About the Role
We are looking for a detail-oriented and tech-savvy Onboarding Specialist to guide and support individuals through account setup processes. This role is responsible for setting up and programming work phones, Apple IDs, PayPal accounts, Gmail accounts, configuring two-factor authentication, guiding employees through IT support processes, and assisting in the creation of new bank accounts as well as troubleshooting common setup issues that arise.
You’ll work directly with individuals via phone, video calls, and email, ensuring they successfully complete all required steps. Many of the people you assist are not tech-savvy, so patience, clear communication, and adaptability are essential.
The ideal candidate will have excellent communication skills, technical proficiency, and the ability to troubleshoot IT-related issues efficiently.
If you have experience with account onboarding, IT support, or financial services, and enjoy guiding people through technical processes, this role is a great fit for you!
What You’ll Do
What We’re Looking For
Preferred:
Who We Are:
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