Operations Training Specialist Job at PPC Flex, Payson, UT

blJOYm1OWDBJY1R3THVRUnMveWN4Z2l0V1E9PQ==
  • PPC Flex
  • Payson, UT

Job Description

The Systems Training and Development Specialist is responsible for collaborating with the production team to identify and monitor transactional integrity, thereby driving the training needs within the organization. They are responsible for designing, planning, and implementing training programs, policies, and procedures that will drive corrective actions. They will develop different types of media to engage coaches, managers, and supervisors’ involvement. They will also work closely with the Business Systems team to collaborate on training materials and suggest system enhancement requests as needed.

Responsibilities:

  • Use existing system training materials to train, guide, and assist associates in successfully executing system processes.
  • Work with department leads to coordinate training for new associates by conducting classroom training sessions followed by assigning training quizzes and tracking progress in Work Forge
  • Collaborate with Quality Assurance to ensure that all associates in the department(s) are "Quality Certified" and complete any other job-related training.
  • Generate and actively engage in continuous improvement ideas to improve transactional integrity.
  • Prioritize safety by encouraging all employees to practice safe working behaviors.
  • Work closely with staff, trainees, subject matter experts, and organizational leaders to gain a deep understanding of business and system processes.
  • Demonstrate proficiency in teaching and lesson planning.
  • Utilize critical-thinking skills to assess classes, materials, and programs, identify training needs, and implement necessary changes and improvements.
  • Ensure training aligns with business goals and objectives.
  • Oversee training and staff development initiatives.
  • Assess employees' training needs and develop appropriate programs to address them.
  • Review existing training programs and suggest enhancements and modifications to improve engagement, learning, and retention.
  • Create and manage training budgets, as applicable.
  • Train others on Auto Count and Warehouse and must be a super user.
  • Perform other related duties as assigned.

Skills & Qualifications:

  • Ability to model/document/visualize and communicate complex (e.g., across multiple systems) technology solutions.
  • Must be able to speak, read, and write in Spanish fluently
  • Ability to lead without authority and hold others accountable
  • Excellent verbal and written communication skills.
  • Thorough understanding of training processes.
  • Ability to moderate large groups.
  • Ability to discern the impact of changes on the business
  • Applies continuous improvement techniques to improve efficiency of organization
  • Extremely organized and detail-oriented.
  • Set high standards of performance by assuming responsibility and accountability for successfully achieving goals and assignments
  • Build trust by providing information in a way that is candid, informed, encompassing, and not manipulative: receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas.
  • Focus on the end customer; make the customer and their needs (not an intermediary) the primary focus of your feedback, analysis, and actions.
  • Initiate action to improve existing conditions and processes on a continuous basis. Use appropriate methods to identify opportunities, implement solutions, and measure impact.
  • Travel up to 15%

Job Tags

Traineeship,

Similar Jobs

NTT DATA, Inc.

Software Tester Job at NTT DATA, Inc.

 ...you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Software Tester to join our team in Hyderabad, Telangana (IN-TG), India (IN). Looking for a Test Engineer with the following Experience:... 

Guthrie

Unit Clerk / Care Partner - Nursing Unit ICU/CCU - Full Time Job at Guthrie

 ...of patient care for population groups under the direction of an RN/LPN including but not limited to the following: Lifting, turning...  ...how others perceive both verbal and non-verbal communications ICU and IMC Unit Clerk/Care Partners will be responsible for... 

University of Minnesota

Library Project Assistant Job at University of Minnesota

 ...Required: Demonstrated experience working in rare book libraries or archives. Demonstrated experience with acquisition workflows...  ...schools and colleges (Dentistry, Medicine, Nursing, Pharmacy, Public Health, Veterinary Medicine) and for the Program in the History... 

Beast Mode Truckin

Class A CDL Dedicated Local Truck Driver Job at Beast Mode Truckin

 ...Beast Mode Truckin is on the lookout for dedicated Local CDL Drivers to join our dynamic team! This position offers you the opportunity to operate modern trucks while delivering freight on committed lanes. With a focus on driver satisfaction and efficient routes, you'll... 

BrightSpring Health Services

CNA / Certified Nursing Assistant - Private Duty (Days and Nights) Job at BrightSpring Health Services

 ...Hospice Overview Are you a C ertified Nursing Assistant looking for a new opportunity? Adoration Private Duty is seeking a passionate, dedicated Private Duty CNA to join our team in ?Spencer , TN . Our Private Duty CNAs provide expert , patient-centered care. If...