SUMMARY:
Cypress Bank & Trust was originally founded as a Florida Chartered boutique corporate fiduciary in Palm Beach, FL in 1996and transitioned to a bank and trust company in August 2021. We currently have four full-service offices throughout the state of Florida with additional trust offices in Winter Haven and Naples. In addition to providing trust and investment advisory services, Cypress Bank & Trust offers a complete array of personal and commercial banking services intended to meet all our client’s holistic, financial needs including providing personalized, tailored solutions. At Cypress Bank & Trust, we believe in providing services to meet all the needs of our clients.
We are looking for a Personal Banker who has a comprehensive knowledge of the Bank’s products, services, policies, objectives, and practices. Client service and organizational skills sets are required to help ensure adherence to Cypress Bank & Trust Quality Service Standards and Core Values. This role is also required to be knowledgeable about and regularly perform daily branch functions including client services, teller, vault, and account opening and closing procedures, processing night depository, mail, and courier transactions. This position also assists clients with online banking products including Remote Deposit Capture, wire transfer and ACH origination support. Also is expected to provide training and support to less experienced bankers and other staff. Participates in the referral program in relationship to other lines of businesses within the bank to promote branch deposit and loan growth.
DUTIES AND RESPONSIBILITIES:
SUPERVISORY RESPONSIBILITIES:
QUALIFICATIONS:
COMPETENCIES:
Client Service - Works well with customers, promotes a positive image of the company, strives to solve issues raised by clients
Adaptability - Knowledge of successful approaches, tools and techniques for dealing with changes and adapting to a changing environment.
Communication Skills - Possesses effective communication skills: oral, written, listening.
Conflict Management - Good listener, committed to finding solution to problems, works well with difficult people
Dependability - Completes job assignment and projects with minimal supervision. Meets schedules and deadlines.
Computer Skills - Skilled with computers, takes advantage of new technology, learns new tools quickly, uses technology to enhance job performance.
Decision Making - Able to reach decisions, takes thoughtful approach when considering options, seeks input from others, makes difficult decisions
Ethics - Honest, accountable, maintains confidentiality
Product Expertise - Knows product features, understands marketplace, shares expertise with others
Productivity - Manages workload, works efficiently, meets goals and objectives
Sales Skills - Understands marketplace, works to meet prospect/customer needs, effective closing technique
Teamwork - Accountable to team, works to meet established deliverables, appreciates view of team members, respectful
Quality – Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/service.
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