Senior UX Researcher Job at Intelliswift - An LTTS Company, Fort Worth, TX

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  • Intelliswift - An LTTS Company
  • Fort Worth, TX

Job Description

We are seeking a Senior UX Researcher to join a multidisciplinary UX team focused on delivering exceptional digital experiences for customers and employees. This role requires a strong advocate for user experience who can lead research initiatives, mentor teams, and influence product strategy through actionable insights.

Responsibilities

  • Collaborate with Product Owners, Designers, and stakeholders to align business goals with user needs.
  • Develop and execute research strategies to support product objectives and key results (OKRs).
  • Conduct qualitative and quantitative research using methods such as usability testing, interviews, surveys, and analytics.
  • Analyze data using tools like Adobe Analytics and Quantum Metric to uncover insights.
  • Create and maintain UX artifacts (personas, journey maps, service blueprints).
  • Present research findings and recommendations clearly to cross-functional teams.
  • Contribute to Research Ops and scale UX research practices across the organization.
  • Work in an Agile environment across multiple initiatives.

Top 3 Mandatory Skills and Experience

  • Bachelor's degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Behavioral Sciences, Psychology, or related discipline.
  • Strong understanding of user-centered design , with hands-on experience in qualitative and quantitative research methods and analytical skills.
  • Experience with SPSS, R, SQL , database queries, and basic programming languages.
  • Knowledge and ability to use remote unmoderated testing tools and moderated testing platforms.

Nice-to-Have Skills and Experience (Preferred but not Required)

  • Ability to present work in a clear and compelling manner to stakeholders, explaining design recommendations using best practices, testing data, or business requirements.
  • Excellent written and verbal communication skills with proven ability to collaborate effectively across disciplines and product lines.
  • Experience in owning and creating research strategies that help define and work toward product objectives and key results (OKRs).

Job Tags

Remote work,

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