Job Description

Company Description

The Method Plastic Surgery is a boutique surgical center and med spa located in Miami, FL, where innovation meets personalized care. With a focus on enhancing natural beauty and confidence, our expert team utilizes top-of-the-line technology and advanced techniques to deliver exceptional results through both surgical and non-surgical treatments. Every step of the client's journey at The Method is customized to ensure safety, comfort, and satisfaction.

Role Description

This is a full-time, on-site role for a Surgical Sales Coordinator at The Method Plastic Surgery in Miami, FL. The Surgical Sales Coordinator is responsible for driving consultations through strategic lead management, converting leads into bookings, and maintaining a high standard of customer service. This role plays a key part in achieving monthly sales benchmarks and ensuring a seamless client experience from inquiry to surgery.

Responsibilities

• Manage and follow up on all inbound and outbound leads with urgency and professionalism
• Convert consultations into booked surgical procedures to meet and exceed monthly sales goals
• Track and report on lead conversion rates and other sales KPIs
• Provide personalized guidance and support to clients throughout their surgical journey
• Coordinate effectively with clinical, administrative, and marketing teams to ensure a seamless experience
• Maintain detailed records of client interactions, sales progress, and pipeline activity
• Deliver exceptional customer service and serve as a trusted advisor to prospective patients

Qualifications

• Proven experience in sales coordination, sales operations, and meeting revenue targets
• Strong background in customer service and communication
• Ability to build lasting relationships and inspire client confidence
• Excellent organizational and time-management skills
• Experience in plastic or cosmetic surgery required
• Experience in cosmetic non-invasive procedures is a plus
• Bachelor's degree or equivalent experience
• Bilingual (English and Spanish)

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