Req ID: 305082
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Tier 2 Help Desk Analyst to join our team in Alexandria, Virginia (US-VA), United States (US).
The Tier 2 Help Desk Analyst provides advanced technical support to users in a federal government environment. This role requires in-depth knowledge of IT systems and applications, as well as strong analytical and problem-solving skills. The analyst will handle complex issues escalated from Tier 1, providing deskside support, remote support, and on-site support at customer locations.
Responsibilities:
Qualifications:
Desired Skills:
#INDPUBLIC
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Utilities Manager Job Details The Manager of Utilities is responsible for overseeing the efficient and reliable operation of utility services for our data center colocation facilities. This role includes managing utility contracts, optimizing energy usage, and ensuring...
...Planet Interactive is seeking a Creative Project Manager to join an in-house agency for a well-known pharmaceutical company. Pay : $35-39/hr depending on experience (W2 and benefit options) Location : Hybrid (3 days on-site) in Mettawa, IL Duration: One...
...highly respected Executive. Heavy gatekeeping and prioritizing of Executives' schedules. Organize meetings and international travel coordination, both personal and professional. Must have prior experience supporting an extremely fair but very busy executive who needs...
...America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work What does a Regional Service Manager do at Rinnai? This position exists to develop and manage Rinnais field service network throughout the assigned region and to...
...Betty Shabazz International Charter School (BSICS) is looking to hire dynamic Elementary Education Teachers for the 2025-26 school year who have an Illinois Professional Educator License (PEL) endorsed to teach grades K-2, 1-6 or K-8. Candidates without a PEL are also...