Job Description

This person will handle import and export operations, and compliance related to products used by the company. This role is primarily operations, with compliance being a close second. Anyone with experience in ACE for global systems (Customs-related tool) tariffs and import/exports, and the basics of classifications for imports/exports work, will likely be a match.

Duties & Key Responsibilities

• Thoroughly examine and validate import documents to ensure accuracy and compliance with regulatory standards. Facilitate customs clearance procedures, either through brokerage services or self-brokerage protocols.
• Determine appropriate tariff codes for imported products to ensure correct classification and regulation compliance.
• Collaborate with cross-functional teams to address challenges and contribute to continuous process improvement. Undertake additional duties as assigned, demonstrating flexibility and adaptability to evolving role requirements. Coordinating all related import and export functions with third-party service providers. This includes direct communication with vendors, custom brokers, and freight forwarders.
• Resolve issues and discrepancies during the customs clearance process.
• Prepare and process timely submission of commercial documentation to customs brokers for import & export shipments. Verify the accuracy of all freight documentation.
• Identify and resolve documentation issues promptly.
• Audit vendor invoices for payment. Resolve billing issues as required.
• Data entry in system for visibility and tracking.
• Maintain records of import/export activities and documents to ensure audit compliance.
• Prepare and analyze reports as required.
• Provide support during internal and external audits

Skills & Qualifications

• Bachelor’s degree in supply chain management, Business Operations, International Business, or a related field. Strong relationship-building skills.
• Proficient in research, analysis, and problem-solving.
• Detail-oriented and logical individual capable of making objective business decisions in a fast-paced environment. Excellent verbal and written communication skills, with strong listening abilities.
• Customer service-oriented with a keen sense of priority and purpose.
• Organized, strong detail orientation, and accurate system data entry.
• Proficiency in prioritizing tasks and managing conflicting deadlines.
• Ability to meet changing priorities and multitask in a fast-paced, deadline-driven environment.
• Strong analytical skills and ability to solve problems.
• Thorough understanding and working knowledge of customs regulatory import/export requirements.
• Must be a self-starter with a sense of urgency.
• Proficiencies with MS Office products, ERP, and supply chain software systems.

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