A globally leading consumer device company headquartered in Cupertino, CA is currently looking for a User Research Assistant to join the AIML User Research team. You will assist and support researchers in study planning, execution, and analysis to enable the team to run an efficient and effective research program. You possess outstanding interpersonal communication skills, creative problem solving, high attention to detail, and a commitment to conducting impactful research in support of our product teams and customers.
Do you want to impact billions of users by contributing to extraordinary products? You will become part of a dedicated team that furthers product design, usability and innovation. Bring passion and dedication to this role and there's no telling what you could accomplish.
Responsibilities:
• Recruit and schedule participants for user studies
• Ensure appropriate participant compliance with study protocols
• Engage and communicate with participants before, during, and after studies
• Setup and break down study session areas
• Help ensure study materials, devices, and software will be ready for each study and participant
• Assist with study facilitation, such as recording, note taking, and data collection
• Assist with data review and clean-up
• Assist with preparing and communicating results to stakeholder teams and archiving results
• Help troubleshoot and maintain study lab equipment
• Track and report on the status of a portfolio of projects in progress
Key Qualifications:
• Previous work experience requiring high engagement with people
• Qualitative user research experience including moderating studies, interviewing, and interacting with participants, ideally in-person and remote
• Previous experience managing multiple projects of different complexity simultaneously
• Previous experience with participant data management is preferred
• Previous study annotation and data handling experience is a plus
• High attention to detail and ownership
• Strong communication skills with participants, team members, stakeholders, and leadership
• Ability to problem solve and create processes and tools to increase efficiency
• Familiarity with company's products and ecosystem is a plus
Education:
Bachelor's degree required, with major or concentration in human factors, cognitive or experimental psychology, human-computer interaction or related field OR equivalent in relevant experience
Type: Contract
Duration: 7 months with extension
Work Location: Seattle, WA (hybrid)
Pay range: $ 40.00 - $ 55.00 (DOE)
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