Job Description

My Catering Group proudly operates food service venues within some of Canada’s most renowned cultural institutions: the Canadian Museum of History, the Canadian War Museum, and the Canadian Museum of Nature. Our mission is to provide fresh, high-quality food and outstanding customer service in vibrant, culturally rich environments.

JOB SUMMARY: The Cafe Attendant is responsible for being an integral part of front of house operations in assisting other staff members. The position involves a rotating role as cashier, bus person, patio runner and brand ambassador. Someone who offers excellent customer satisfaction in a high volume and fast paced environment.

Bilingual French and English is essential. Must be available to work weekends and holidays to be considered for the position.

DUTIES INCLUDE:

• Cashier - performing sale transactions
• Cleaning and resetting tables, removing dishes after customers leave
• Cleaning furniture, fixtures, and some equipment - maintaining order in the bistro
• Ensure the availability of clean dining materials
• Receiving deliveries • Having excellent communication with guests
• Restocking supplies as needed (coffee cups, cutlery, napkins, condiments, etc)
• Restocking beverages and food items.
• Emptying Garbage and Recycling bins as needed throughout and at the the end of daily service - includes patios during summer season

QUALIFICATIONS

• Previous experience in a similar customer service role
• Ability to work efficiently in a fast-paced environment, managing multiple tasks simultaneously
• Experience with handling cash transactions and using a POS system to process orders and payments accurately.
• Ability to handle customer inquiries, complaints, and special requests with professionalism and efficiency.
• Bilingual in both French and English (required)
• Valid Food Handlers Certificate
• Smart Serve Certified (required)

My Catering Group is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, transgender status, marital status, veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to creating an inclusive work environment where everyone feels valued, respected, and empowered to contribute to our mission. We encourage qualified individuals from all backgrounds to apply for available positions and join us in our pursuit of excellence.

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