Job Description

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills

What You will Do:

• Own and be responsible for the customer satisfaction, employee engagement, and Quest business metrics for a diverse team of 7-12 individuals at customer site
• Control and influence the culture of your team by leading by example with our company Core Values and displaying a “Founder’s Mentality”
• Actively own, track, and drive accurate workload forecasting and project resource assignments to ensure optimum efficiency of the team
• Ensure employee deliverable completion, while adhering to project schedule and quality requirements
• Build relationships with internal Quest departments, as well as external customers
• Leverage your ability to generate and maintain the confidence of current and new customers
• Build the capability of your team through a formalized and tracked training plan for each team member
• Assist with interviewing and onboarding of new team members
• Construct and own a team succession plan and business continuity plan for sustainable success
• Set yearly goals for team members and hold quarterly performance reviews on progress
• Facilitate training for team knowledge gap closures
• Generate and facilitate employee engagement initiatives for your team
• Host recurring meetings with team members to flow down information and drive goal completion
• Actively seek out new work opportunities to enable team growth
• Support larger business initiatives and delivery growth strategies
• Ensure compliance to Quest policies and procedures for your team
• Execute part time on a statement of work (SOW)
• Work with the other leadership team to look for opportunities for improvement across the program.
• Have an understanding of the health status and associated risks of all projects worked by your team. Escalate issues as needed.
• Support delivery of customer work and owning all aspects of project success

How You Will Get Here:

• 3+ years of exposure with leading, mentoring, coaching, supervising
• 2+ years of experience in a manufacturing related competency
• Excellent interpersonal and communication skills
• Proficiency with Microsoft Office software
• A demonstrated ability to form and maintain strong customer relationships
• Robust and refined organizational and time management skills to ensure project success across multiple customers and Statements of Work
• Strong business acumen, including managing financials, assessing risks, and being flexible to adapt to inevitable project changes
• A willingness and desire to learn and focus on continued personal career growth
• An ability to work well across borders in a global company, and in a fast paced, team-oriented environment
• A process-oriented mindset with a desire to improve standard operations
• A familiarity with the aerospace industry

Pay Range: $65,000 - $80,000

Work Requirements:

This role is considered an on-site, first shift position located in Windsor Locks, CT.

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.

Benefits:

• 401(K)
• 401(K) matching
• Dental Insurance
• Health Insurance
• Paid time off
• Vision Insurance

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